Frequently Asked Questions
Everything you need to know about our artisanal apparel and services.
What materials are used in Ancient Extracts clothing?
We specialize in high-quality, sustainable fabrics including organic cotton, raw silk, and heritage linen, all treated with natural botanical dyes.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping can take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that sale items are eligible for store credit only.
How should I care for my naturally dyed garments?
To preserve the integrity of the natural extracts, we recommend hand washing in cold water with pH-neutral detergent and drying in the shade.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery.